Without it you'll still be able to log in using a phone call or text message, but for the best experience we recommend that you use Duo Mobile.įollow the platform-specific instructions on the screen to install Duo Mobile. Step Four: Choose PlatformĬhoose your device's operating system and click Continue.ĭuo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. If you're enrolling a tablet you aren't prompted to enter a phone number. Choose how you want to receive the code and enter it to complete verification and continue. If the phone number you entered already exists in Duo as the authentication device for another user then you'll need to enter a code sent to that number by phone call or text message to confirm that you own it. You can enter an extension if you chose "Landline" in the previous step.ĭouble-check that you entered it correctly, check the box, and click Continue. Use the number of your smartphone, landline, or cell phone that you'll have with you when you're logging in to a Duo-protected service. Select your country from the drop-down list and type your phone number. We recommend using a smartphone for the best experience, but you can also enroll a landline telephone, a security key, or iOS/Android tablets. Select the type of device you'd like to enroll and click Continue. Step Two: Choose Your Authentication Device Type Step One: Welcome ScreenĬlick Start setup to begin enrolling your device. For the widest compatibility with Duo's authentication methods, we recommend recent versions of Chrome and Firefox. Some browsers do not support all of Duo's authentication devices (for example, Security Keys won't work with Internet Explorer). Supported Browsers: Chrome, Firefox, Safari, Edge, Opera, and Internet Explorer 9 or later. Alternatively, you might receive an email from your organization's Duo administrator with an enrollment link. If your organization is using the Duo Universal Prompt please refer to the Universal Prompt first-time enrollment instructions.Įnrolling Your Phone or Tablet in the Duo Traditional Promptĭuo prompts you to enroll the first time you log into a protected VPN or web application when using a browser or client application that shows the interactive Duo web-based prompt. Step Two: Choose Your Authentication Device TypeĮnrolling Your Phone or Tablet in the Duo Universal Prompt.Enrolling Your Phone or Tablet in the Duo Traditional Prompt.Enrolling Your Phone or Tablet in the Duo Universal Prompt.
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